Privacy Policy

This Privacy Policy explains how Med Jobs Australia collects, uses, stores, discloses and protects personal information.

Med Jobs Australia is operated by AUSTRALIAN HEALTHCARE EDUCATION INNOVATION, ABN: 17 690 946 528.

This Privacy Policy applies to users of our website, apps, job platform, candidate profiles, employer dashboards, recruitment tools, AI matching services, workforce intelligence tools and related services.

Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We may collect personal information including name, email address, phone number, location, employment history, resume or CV, qualifications, professional registration details, Ahpra registration number where provided, work rights and visa-related information, salary expectations, job preferences, interview availability, referee details, profile information, application history, employer communications, documents uploaded to the Platform, account login and technical information, website usage and analytics data.

We may collect sensitive information where reasonably necessary for recruitment, verification or platform services, including professional registration information, health workforce credentialing information, criminal history check status, working with children check status, immunisation or compliance status, and information about professional restrictions, conditions or undertakings where provided or publicly available.

We may collect information when you create an account, create or update a candidate profile, upload a resume, apply for a job, contact an employer, post a job advertisement, use employer services, subscribe to platform features, request verification, complete forms, communicate with us, use our website or app, or interact with emails, ads, cookies or analytics tools.

We may also collect information from employers, recruiters, referees, publicly available sources, professional registers, government or regulatory websites, third-party verification providers, technology, analytics or payment providers.

We collect, use and disclose personal information to operate the Platform, create candidate profiles, display job opportunities, enable job applications, support employer recruitment, match candidates with roles, provide AI-assisted job matching, verify candidate information, conduct workforce analytics, contact users, process payments, provide customer support, improve our services, detect fraud or misuse, comply with legal obligations, protect platform security and enforce our Terms and Conditions.

If you create a searchable profile, apply for a role, express interest in a position or otherwise engage with an employer through the Platform, we may share relevant candidate information with that employer.

This may include your name, contact details, resume, professional background, qualifications, registration details, job preferences, availability and application documents.

Employers must only use candidate information for legitimate recruitment and workforce purposes.

We may collect employer and recruiter information including business name, ABN or ACN, contact person details, email address, phone number, job advertisement details, billing information, recruitment preferences, workforce requirements, platform usage data and communications with candidates.

We may use AI, machine learning and automated systems to assist with job matching, candidate recommendations, employer recommendations, workforce analytics, salary benchmarking, application sorting, role-fit insights and platform personalisation.

AI outputs are decision-support tools only. They do not replace human judgment. Employers remain responsible for final recruitment decisions.

We may disclose personal information to employers, recruiters, healthcare organisations, verification providers, IT service providers, hosting providers, payment processors, analytics providers, professional advisers, legal or regulatory authorities where required, and related entities or business partners involved in providing our services.

We do not sell candidate personal information to unrelated third parties.

Some technology, hosting, analytics, communication or payment providers may store or process information outside Australia.

Where we use overseas service providers, we take reasonable steps to protect personal information in accordance with applicable privacy requirements.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

However, no online platform can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account login details.

We retain personal information for as long as reasonably necessary for recruitment, platform operation, legal compliance, dispute resolution, security, audit and business purposes.

Users may request account deletion, but some information may be retained where required for legal, regulatory, accounting, fraud prevention or legitimate business reasons.

You may request access to, or correction of, your personal information.

We may need to verify your identity before responding.

If you have a privacy concern, contact us first using the details below.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

This Candidate Collection Notice explains how Med Jobs Australia collects and handles candidate information when you create a profile, upload a resume, apply for a job, request verification or use our recruitment services.

Your information is collected by Med Jobs Australia, operated by AUSTRALIAN HEALTHCARE EDUCATION INNOVATION, ABN: 17 690 946 528.

We may collect name, contact details, resume or CV, qualifications, employment history, registration details, Ahpra number where provided, visa or work rights information, job preferences, salary expectations, location preferences, availability, referee details, uploaded documents, communications with employers, application history and verification documents where relevant.

We collect candidate information to create and maintain your candidate profile, allow you to apply for jobs, connect you with healthcare employers, recommend relevant roles, support employer shortlisting, verify professional information where requested, provide recruitment and career-related services, operate AI-assisted matching tools and comply with legal and security obligations.

If you create a searchable profile, selected employers and recruiters may be able to view your professional information for recruitment purposes.

You are responsible for ensuring all candidate information is accurate, current and not misleading.

These Employer Data Processing Terms apply when employers, recruiters, clinics, hospitals, corporate healthcare groups, government health services or other organisations access candidate information through Med Jobs Australia.

Employers may use candidate data only for legitimate recruitment and workforce purposes, including reviewing applications, shortlisting candidates, contacting candidates, arranging interviews, verifying employment suitability, conducting workforce planning and making lawful recruitment decisions.

Employers must not use candidate data for unrelated marketing, resale, profiling, harassment, discrimination or any unlawful purpose.

Employers are responsible for complying with applicable privacy laws when collecting, storing, using or disclosing candidate information.

Employers must promptly notify Med Jobs Australia if candidate information obtained through the Platform is subject to unauthorised access, disclosure, loss or misuse.

Med Jobs Australia may use artificial intelligence, automation, machine learning and workforce analytics to improve healthcare recruitment and workforce matching.

AI tools may assist with matching candidates to jobs, recommending candidates to employers, recommending jobs to candidates, analysing resumes and profiles, identifying possible role fit, benchmarking salary and workforce trends, improving job advertisements, suggesting screening criteria, ranking or sorting applications, detecting platform misuse and improving user experience.

AI outputs are not final decisions. AI recommendations may be incomplete, inaccurate, outdated or affected by data quality limitations.

Employers must apply human review before making recruitment, shortlisting, interview, hiring, credentialing or employment decisions.

Users may contact Med Jobs Australia if they believe an AI-assisted recommendation or platform output is inaccurate, unfair or inappropriate.

This Refund Policy applies to paid Med Jobs Australia services, including job advertisements, employer subscriptions, premium listings, candidate database access, recruitment marketing services, workforce analytics services and other paid platform features.

Nothing in this Refund Policy limits rights that cannot be excluded under the Australian Consumer Law.

Med Jobs Australia does not guarantee a successful hire, candidate applications, candidate responses, interview attendance, job placement, employer responses, candidate quality or workforce outcomes.

Refunds are not provided solely because an employer does not receive suitable applications or a candidate does not secure employment, unless required by law or expressly agreed in writing.

Refund requests must be sent to medjobsaustralia@gmail.com and should include account name, invoice number, service purchased, reason for request and supporting evidence.

All users must use the Platform lawfully, responsibly and for legitimate healthcare recruitment or workforce purposes.

Users must not provide false or misleading information, impersonate another person or organisation, misrepresent qualifications, registration, work rights or employment history, upload unlawful or discriminatory content, interfere with system security, attempt unauthorised access, upload malware, scrape or bulk download data without permission, spam candidates or employers, post fake jobs, collect candidate data for non-recruitment purposes, discriminate unlawfully, bypass payment obligations, misuse AI tools, reverse engineer platform technology or breach intellectual property rights.

Med Jobs Australia may remove content, suspend accounts, restrict access, investigate misuse, notify affected users, report serious unlawful conduct to relevant authorities where appropriate and terminate services.

This Employer Advertising Policy applies to all job advertisements and employer content posted on Med Jobs Australia.

Employers must ensure job advertisements are accurate, current and not misleading.

Job advertisements must not unlawfully discriminate against candidates.

Med Jobs Australia may reject or remove advertisements that are false or misleading, advertise unlawful pay or conditions, discriminate unlawfully, involve sham contracting, do not represent a genuine role, collect candidate data without genuine recruitment intent, contain offensive or defamatory material, breach healthcare laws or professional requirements, or create reputational or legal risk for the Platform.

Med Jobs Australia may review advertisements, but employers remain fully responsible for the legality, accuracy and fairness of their advertisements.

This Candidate Verification Policy explains how Med Jobs Australia may assist with verification of candidate information.

Verification is intended to support trust and workforce compliance but does not replace employer due diligence.

Med Jobs Australia may request or review identity documents, resume details, qualifications, Ahpra registration details, professional licences, work rights information, visa status information, employment history, referee information, police check status, working with children check status, mandatory training, immunisation evidence, professional indemnity insurance, specialist recognition and supervision requirements.

Verification by Med Jobs Australia does not guarantee professional competence, clinical safety, current registration, absence of restrictions, suitability for employment, visa eligibility, credentialing approval, employer acceptance or accuracy of all candidate claims.

Candidates must provide accurate, current and truthful information.

This Cookie Policy explains how Med Jobs Australia uses cookies and similar technologies.

Cookies are small files placed on your device when you visit a website. They help websites function, remember preferences, analyse usage and improve user experience.

We may use essential cookies, performance and analytics cookies, functional cookies, advertising or marketing cookies and security cookies.

Third-party providers may place cookies or similar technologies when we use services such as analytics tools, advertising platforms, payment processors, hosting providers, email marketing tools or embedded content providers.

You can control cookies through your browser settings. If you disable cookies, some Platform features may not work properly.

Med Jobs Australia is a healthcare recruitment and workforce technology platform.

Unless expressly stated in a separate written agreement, Med Jobs Australia does not employ healthcare workers, supply labour-hire workers, operate as a labour-hire provider, payroll candidates, supervise clinical work, direct clinical duties, determine employment conditions, act as a migration agent or act as a contracting party to locum engagements.

Employers, locum agencies, recruitment agencies and healthcare organisations are responsible for ensuring their arrangements comply with applicable laws.

Before entering any locum, contractor, employee or labour-hire arrangement, users should obtain independent legal, employment, taxation, migration, insurance and professional advice where required.